Publication : Report

Progress toward the development objective during the March implementation support mission was upgraded to satisfactory on average. In Component 1, to enhance mediation, the Arbitration Council is making strides in developing its role as arbitrator of labor disputes with 516 cases handled (72% of final revised target) and with 71% of those cases resolved. Also 72% of employer and union representatives report high levels of confidence in the independence, credibility and effectiveness of the Council. The One Window Service Office(OWSO) sub-component has enhanced transparency and access to services in 17 pilot districts. Independent monitoring at the end of 2011 found that 93% of OWSO users and 97% of elected officials are satisfied with the services provided. The introduction of NGOs as third party monitors has produced increased accountability and responsiveness. In...

Information Source : Cambodia - Demand for Good Governance Project : P101156 - Implementation Status Results Report : Sequence 05 (English)

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